How can we help?
Find answers to everything from starting a campaign to managing your donations.
General
What is FundWe?
FundWe is a global crowdfunding platform that allows individuals and organizations to raise money for personal, medical, NGO, and educational causes.
Is it free to start a fundraiser?
Yes, starting a fundraiser on FundWe is completely free. We only charge a small processing fee on donations to keep the platform running securely.
How long does it take to get funds?
Once you request a withdrawal, funds are typically processed within 2-5 business days depending on your bank and location.
Donors
Is my donation secure?
Absolutely. We use bank-level encryption and partner with industry-leading payment processors to ensure every transaction is 100% secure.
Can I donate anonymously?
Yes, you can choose to hide your name and comment from the public fundraiser page during the donation process.
Will I get a receipt for my donation?
Yes, an automated receipt will be sent to your email address immediately after your donation is processed.